Customers can learn about the history of whisky, explore different styles of whisky, and even make their own unique bottle of whisky to take home under the guidance of a whisky educator. They can also attend weekly tasting events featuring different distilleries.

The bar has a refined and cozy underground setting with an extensive whisky menu. Customers can relax and enjoy their tasting experience around the iconic 18ft Trunk Table.

The staff at the bar are described as very knowledgeable and helpful, guiding customers through the whisky selection and providing expert guidance. They are patient, attentive, and willing to listen to customers' preferences.

Customers have described their experiences as outstanding, brilliant, and fantastic. They appreciate the personalized service, the vast selection of whiskies, and the overall atmosphere of the bar. Many customers have expressed their desire to return and highly recommend the bar to other whisky lovers.