The hotel offers double rooms with super-comfy beds, twin rooms with two 3ft wide beds, twin rooms with a double bed and sofa bed, family rooms with double or kingsize beds, and accessible rooms with wider entry bathrooms and lowered baths or wet rooms.

Guests can enjoy a delicious breakfast with freshly cooked favorites, veggie and vegan options, and continental delights. For dinner, guests can choose from mouth-watering dishes like Creamy Chicken & Pulled Ham Pie, Chicken Fajita Burger, Thai Green Curry, and more. The hotel also offers a Meal Deal with a two-course evening meal and a selected drink.

The hotel is located close to York train station, York Minster, the National Railway museum, and the historic city walls. Guests can also visit tourist sites like Clifford’s Tower, memorial gardens, and the Jorvik Viking Centre.

There is no on-site parking or drop off available at the hotel, but chargeable parking is available at NCP York Station South Car Park on Queen Street, a 4-minute walk away. Parking costs £14.50 per 24 hours. Guests can also take advantage of the hotel's proximity to York train station for easy access to other areas of the city.