Customers appreciate the high quality of the coffee, as well as the variety of cakes available. The atmosphere is described as relaxed and cozy, with lovely staff members. The coffee shop is not as busy as other major chains, providing a more peaceful experience.

There is plenty of space upstairs that many customers may not be aware of. The recently decorated interior is fresh and light, creating a pleasant environment to hang out. The music is kept at a quiet background level, adding to the relaxing atmosphere.

One customer mentioned that the barista may need improvement in making hot coffee, as their experience was not up to standard. However, the overall feedback is positive, with customers enjoying the coffee and the ambiance of the coffee shop.

The coffee shop is described as a great little gem in the middle of the city. Despite some minor issues, customers appreciate the quality of the coffee, the cozy atmosphere, and the friendly staff. It is a relaxing place to enjoy a cup of coffee and some delicious treats.