Customers can expect a one-stop shop for pet food, toys, equipment, and insurance, as well as a variety of small animals, fish, and reptiles. The staff are friendly and knowledgeable about how to care for the animals.
A customer shared that their little one was allowed to hold a rabbit, guinea pig, and a rat, and was given stickers and a turtle toy by a kind staff member. This made for a wonderful experience for them.
The staff are described as friendly, helpful, and kind. They are always available to assist customers and provide care sheets when adopting a pet. The younger staff member was particularly praised for their kindness towards children.
Customers have described the shopping experience as excellent, with a wide range of items for pets and helpful staff always on hand. The store is clean, and there is minimal waiting time at the tills. The quality of tropical fish is also highlighted as a positive aspect.
A customer mentioned that the store has progressively been getting better, along with the staff. They no longer have any issues and have had a positive experience shopping there. The staff are friendly and helpful, making it a pleasant place to shop for pet supplies.
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