Clients have praised the staff for being friendly, caring, knowledgeable, understanding, and compassionate towards both pets and their owners. They have also appreciated the dedication and attention shown by the staff, as well as the gentle and courteous treatment provided.

The monthly pet care plan includes 2 consultations per year with the vet, vaccinations, worm and flea treatment, and free appointments with a nurse for services like nail clipping and anal gland emptying. This plan helps in difficult economic times and ensures regular care for pets.

Clients have described the overall experience at the veterinarian as amazing, fantastic, exceptional, and professional. They have highlighted the knowledge, professionalism, love, and compassion shown by the staff in providing the best possible care and services for pets.

The veterinarian's practice is RCVS accredited, has over 50 years of experience in servicing companion animals, offers 24/7 emergency services, and has highly trained and experienced staff. Clients have also mentioned the outstanding value for money, supportive long-term relationships, and fantastic customer service provided by the practice.