The experience has been nothing but good, with good treatment received when needing to see someone, whether a GP or nurse.

The receptionists are generally very pleasant and helpful, despite the challenges they may face when dealing with rude or demanding individuals.

The individual used the NHS 111 service for advice when the medical practice was closed, and a doctor followed up with necessary treatment promptly the next morning at 8:30am.

Although there may be a wait on the telephone to get an appointment, the system does work for genuine need, with a telephone call from a doctor offered and a face-to-face appointment scheduled promptly.