Customers can expect a well-stocked store with friendly service from the team. The store offers a variety of pet supplies and services such as 'carry to car' and 'collect in store' options.
A customer had to rush their cat in after it was hit by a car and the veterinary team immediately fitted the cat in for treatment. The staff were sympathetic and understanding, even providing a card and poppy seeds to plant in memory of the cat.
Customers often mention that the staff are friendly, knowledgeable, and always willing to give good advice. They appreciate the excellent customer service provided by the team.
A customer had a positive experience with a shop assistant who advised them and set up a VIP app for them, resulting in a 10% discount. The customer praised the excellent customer service provided by the staff.
Customers generally have a good experience at this pet store, with many mentioning that they are happy with the service provided. They appreciate the well-stocked store, friendly staff, and the variety of products available for their furry friends.
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