Reviews Serpentine Bar & Kitchen - london City of Westminster

Address: Hyde Park, Serpentine Rd, London W2 2UH, United Kingdom

Telephone: +44 20 7706 8114

Business type: Bar & grill

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Despite the mixed reviews, there are some positive aspects to this business that are worth mentioning.

One aspect that stands out is the quality of their pizza. Many reviewers mentioned that the pizza here is delicious and worth trying. So, if you're a pizza lover, this place might be a good option for you.

Another positive aspect is the great view that this place offers. Although some reviewers mentioned that the views aren't enough to compensate for their negative experiences, it's still worth noting that the location provides a pleasant atmosphere and beautiful scenery.

While some servers were mentioned to be unfriendly and even yelled at customers, there were also positive comments about nice and helpful servers. It seems that the quality of service may vary depending on the staff member you encounter.

Unfortunately, there are also some negative aspects that have been consistently mentioned in the reviews.

One common complaint is the long waiting time for both food and service. Several reviewers mentioned waiting for almost an hour or more for their orders to arrive. This can be frustrating, especially if you're hungry or have limited time.

Another negative aspect is the inconsistency in service. While some servers were friendly and helpful, others were rude and confused. This inconsistency can create a negative dining experience and leave customers feeling dissatisfied.

Several reviewers mentioned that the overall food quality is average or even below average. Some specifically mentioned mediocre pizzas and bland fries. If you're looking for exceptional food, this place may not meet your expectations.

In conclusion, this business has its ups and downs. The positive aspects include great pizza, a good view, and nice servers. However, the negative aspects such as long waiting times, inconsistent service, and mediocre food should also be taken into consideration. It's important to weigh these factors before deciding whether to visit this establishment.


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