While the bookstore has many positive aspects, there are a few areas that could be improved. Some customers have mentioned that the store is quite old, which may not appeal to everyone. Additionally, as the oldest bookstore in London, it may feel like you are traveling back in time, which could be seen as a positive or negative depending on personal preference. Lastly, although the staff are knowledgeable and helpful, it is important to note that some customers have mentioned that the store can get crowded at times, which may affect the overall experience.

In conclusion, the bookstore offers a unique and charming experience for book lovers. With its rich history, beautiful interior, and helpful staff, it is a must-visit for those looking for a special bookstore experience. While some aspects may not appeal to everyone, such as the old feel of the store and potential crowding, the positive aspects outweigh the negatives. Overall, it is a fantastic place for bookworms to explore and discover new literary treasures.