Customers can enjoy a variety of benefits, such as a wide selection of products for all ages and preferences, a flexible return policy of 365 days, and the option to try out products before making a final decision. The store also offers a buyback service for old products, personalized t-shirt printing, and gift cards for special occasions.

The store promotes sustainable consumption by offering second-hand items, refurbishing pre-owned bikes, and providing repair services for various sporting equipment. Customers can trade in old products for new ones through the buyback service, reducing waste and CO2 emissions while giving products a second life.

Customers interested in outdoor activities can benefit from services such as camping and expedition equipment rentals, racket sports equipment hire, and repair services for watersports gear like kayaks and SUPs. The store also offers a diverse range of sports gear for rent, including specialized gravel bikes and dinghies.

The store offers convenient services like click & collect options, express collection within two hours, and online payment for purchases. Customers can also access repair services with on-the-spot assessments, quick fixes, and maintenance solutions for various sporting equipment. The store's workshop provides a range of services, including puncture repairs, gear adjustments, and brake issues, with convenient booking options both in-store and online.