Customers have 365 days to return products if they are not completely satisfied. They can return the products with a smile, and they don't need to worry about keeping receipts if they have a free Decathlon account.

Customers can rent a diverse range of sports gear, including kayak rentals, bike rentals (including specialised gravel bikes, SUPs, and Dinghies), and camping and expedition equipment. The store also offers both short-term and long-term rentals, with flexible rental extensions for convenience.

The store offers a repair service for a wide range of sporting equipment, including racket restringing, bike servicing (including e-bikes), and watersports equipment repairs. Customers can also benefit from 'while-you-wait' services for quick fixes and more complex repairs, all conveniently bookable in-store or online.

The store has a buyback service where customers can trade in their old products for new ones, ensuring that pre-owned items are refurbished and given a second life. This helps in reducing waste and CO2 emissions, offering more sustainable choices for the sports-loving community. Additionally, the store offers personalized t-shirt printing services and a range of second-hand products for sale online.