Customers can expect a warm and welcoming atmosphere with attentive but never intrusive staff, ensuring a relaxed dining experience. The restaurant prides itself on offering great food and an extensive wine list to cater to everyone's tastes.

As a city centre Hotel, the Bistro is conveniently located opposite a secure NCP car park. Additionally, a limited amount of free parking is available outside the Hotel in the Loading Bay on a 'first-come-first-serve' basis during specific hours.

Customers within a party enjoyed the good variety of food offered at the Bistro. The atmosphere and layout were praised, with the bar being a nice addition for pre- or post-dinner drinks. The staff were friendly and accommodating, even catering to specific dietary requirements.

A customer celebrated their mum's 91st birthday with a lovely family lunch at the Bistro. They praised the delicious food, friendly staff, and perfect setting for a relaxed and fun meal. The customer also mentioned being allowed to bring in their own birthday cake, expressing their happiness and intention to return.