This cinema has wheelchair access throughout the venue and in all screens. They have step-free access to wheelchair spaces and adjoining seats, as well as accessible toilets in the main foyer. They also provide hearing loops at all counters and some screens are equipped with infrared technology for hearing assistance.

You can purchase tickets using the CEA card in person at the venue, online, or by calling customer services on 0345 308 4620 (local rates apply).

This cinema shows subtitled (ST) films every week and hosts autism-friendly screenings. In the autism-friendly screenings, the lights are left on low, the sound is turned down, and trailers and adverts aren't played. They also offer a special autism-friendly screening at 10:30am on the last Sunday of every month.

Customers have praised the fabulous comfy seats, cleanliness, and the enjoyable movie experience with their grandkids. They also appreciate the easy online booking, friendly staff, and the comfort of the reclining seats. Overall, customers have described the cinema as a lovely place with great seating and good parking facilities.