The customer service experience at the gym reception was exceptional, with Stacey standing out for her care, knowledge, and efficiency in helping guests settle in quickly with minimal hassle.

The food and drinks at the hotel were described as exceptional and good value by guests. The staff, including Julie, Lindsey, Jake, and Tiff, were praised for their attentiveness and service.

Guests mentioned that the pub area was now much busier, resembling a sports bar with cinema seating in front of a big screen showing major games. Despite the crowd, the service remained efficient and attentive.

Guests who are village members can enjoy a 25% discount on drinks, making them more reasonably priced. It is recommended to show your membership to avail of this discount.