The art gallery collaborates with groups and individuals from across England to explore the impact of the cost-of-living crisis and what poverty looks like in the world's 6th richest economy. They also work with a Collections Community Panel to explore class and identity through art.

The gallery offers a selection of art technique and craft books to inspire visitors. They also provide a good choice of art materials for those looking to get creative. Additionally, there is a wide selection of gifts, gallery souvenirs, greeting cards, and stationery available.

The gallery has hosted exhibitions such as '...as we gathered on the shards of a fallen mirror ball', which featured works by Sophia-Layla Afsar and Alex Billingham. They have also presented works by artists like Chila Kumari Singh Burman, Chitra Ganesh, Sunil Gupta, and others.

The art gallery has signed the Walsall for All Pledge, declaring their support for a more integrated Walsall. They aim to help make Walsall fairer for everyone and connect with other people and organizations that share their goals.