The shopping mall is located just three miles out of Birmingham city centre.

The shopping mall is open from 8:30am to 8:00pm on Mondays, Tuesdays, and Wednesdays, from 8:30am to 10:00pm on Thursdays and Fridays, from 8:00am to 8:00pm on Saturdays, and from 9:30am to 5:00pm on Sundays.

Customers have mentioned that the shopping mall is a brilliant place to shop, offering a wide variety of stores at low prices. The parking is spacious and free for up to 4 hours, making it convenient for visitors. Customers have also praised specific stores like the M&S outlet and Nike outlet for great deals and products.

The shopping mall is passionate about its approachability and aims to uphold a sociable and welcoming environment through events, interactions, and social media engagement. They also offer a newsletter for customers to stay updated on news and offers, and provide a range of services to connect customers with retailers and enhance their shopping experience.