The theater offers tasty confectionery items, suggestions for pre-theatre dining, and ensures that accessibility is at the heart of everything they do. They also provide information on opening times and public transport options to make your journey as easy as possible.

Patrons have described the theater as a stunning venue with high-quality performances. They have praised the amazing cast, great shows, and friendly and helpful staff. The theater's acoustics are also highly praised, especially for opera performances.

Patrons who attended a performance of Edward Scissorhands, whether it was a ballet or a dance version, have described it as a fantastic show. They were impressed by the cast, the scenery, the lighting, and the overall experience. The theater's cleanliness and helpful staff were also highlighted.

It is recommended to read the description of the show before booking to ensure expectations align with the performance. Front and center seats are highly recommended for a great view. Despite some minor critiques, patrons highly recommend the theater and the performances it offers.