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1. Fat Hippo Durham - City of Durham

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· 1006 reviews

36 Saddler St, Durham, DH1 3NU, United Kingdom

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Fat Hippo Durham: what do users think?
Steven Mac: Really enjoyed our massive amounts of food. Service was great and gave as much banter as they got. Will be back.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Daniel Duggan: Loads of burger options and mouth-watering sides. Gluten free buns available on any burgerFood: 5/5|Service: 5/5|Atmosphere: 4/5 …More
Tony Crichton: Katie was dell but not as good as my lass sorry for aiden he won’t be coming next time but all round good timeParking: Could do with better parking out front
Sarah Hopper: Nice food. Big burgers! Great service especially from Katie!
Joanne Hardy: Lovely and friendly staff we got served by Katie and friendly
Constance Pope: Thanks Katie!
Edward Elder: Amazing service from Katie!!!
Thomas McGough: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burgers and Chips, Dirty Fries, Fat Hippo BurgerMore
Jerry Maycock: Burgers nice but sauces etc all spicy hot 🌶 🔥Food: 3/5|Service: 4/5|Atmosphere: 3/5 …More
Markus Sibbe: Food: 5/5|Service: 4/5|Atmosphere: 4/5More
Phil A: Without doubt, the best burger I have ever tasted. The pulled pork on the burgers was amazingFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burgers and Chips, Pulled Pork …More
Chloe Bennett: Great food served really quickly. Irn bru on tap! And dog friendly, what more could you want!Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burger …More
Rebecca: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burgers and ChipsMore
sheila mclaren: Food: 3/5|Service: 3/5|Atmosphere: 3/5Recommended dishes Fat Hippo BurgerMore
Leigh Cox: Food: 4/5|Service: 5/5|Atmosphere: 4/5More
John Dance: Turned up on a Saturday lunchtime without booking. Staff quickly found a table for two, and were very welcoming.The service was great, and the burgers were very tasty indeed: the best beef burger I’ve had in a long time. The onion rings are fantastic (proper deep-fried onion rings) and the chips are excellent.What more could I have asked for? Maybe a bed to sleep it off? Stuffed!I recommend this place very highly.
Kenny Allport: Food: 5/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Vegan Chicken Burger, Fries, FricklesMore
Graham Savage: Excellent burger but chicken wings seemed just over warm! They were not hot to touch so was confused in was it supposed to be served like that.Food: 4/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fries, Fat Hippo Burger, Fat Hippo Burgers and Chips …More
Matthew McDonald: Got there for 11am when it was supposed to open and they said it was opening at 11:30, fair enough we came back 11:30. We mainly came for a chicken dish and milkshake which we had previous, the milkshakes were off and they had changed the menu so chicken wasn’t on either. It was about 6 months since we had been so menus can easily change.I asked for onion rings instead of fries with the burger they said they could not do this so I ordered dirty fries, we asked for everything to come at once and all the fries were stone cold. We were hungry so didn’t complain but noticed they gave the onion rings as well. The staff were busy talking loudly about how many bottles of prosseco they had the night before so we did not want to interrupt their important conversations.Asked for the onion rings to be took off and they took 50% off this so we still had to pay for half of them. Maybe if they weren’t hungover they would have understood us more clearly.
Sebastian Lakos: Sehr uhrig und gutes Essen. Muss man mal gemacht haben.

2. Fat Hippo Newcastle - Newcastle upon Tyne

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· 1439 reviews

2-6 Shakespeare St, Newcastle upon Tyne, NE1 6AQ, United Kingdom

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Fat Hippo Newcastle: what do users think?
Alexandra: Love this place, always have a lovely experience and the best burgers in the toon. Caitlin our server was amazing, super friendly and attended our every need when eating here. Will always recommend to friends for the fantastic service and guaranteed a great meal.
Grace McAdam: Amazing staff and such a lovely team really amazing food will be back !!!
Lorcan Byrne: Good burger, friendly staff. Would recommend eating hereFood: 5/5|Service: 5/5|Atmosphere: 4/5 …More
Lisa Thompson: Food brilliant everytime. Pb and double J everytime!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Meg Dent: So good, great service, impressed if you finish the burger!
Leah bransby: great food, good prices, amazing milkshakes, great service!!Vegetarian options: they have themKid-friendliness: they have high chairsDietary restrictions: they can cater to most
John Daniels: Staff really friendly and food awesome. Decor was nice tooFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burger …More
Molly Tomlinson: Incredible placeFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Pa Caffrey: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Penny Doyle: Amazing food with a wide range of options and great drinks too. Lovely service from all the staff, can’t wait to come backFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Victoria Jones: Been a couple of times with my son for burgers. The food was amazing and the staff are nice and friendly.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burger, Loaded Fries, Beef Burger …More
Henry: Food comes very fast, staff are friendly and overall has a nice atmosphere - would highly recommendRecommended dishes Dirty Fries …More
Roger Doyle: Visited for an early evening pre theatre meal. It was busy but we were still able to be seated 10 minutes before our actual booking. The food was excellent & plentiful. Both myself & my wife announced to each other as the burgers being the best we've ever had. My peanut butter & jam burger was superb, the fries were seasoned brilliantly & the onion rings crisp & massive. Will definitely be back. May starve myself before next time & try the Honey Monsta.
Jordan Stephenson: Some of the best burgers I have had. The chicken fingers as a starter is really delicious. The chicken is beautifully cooked. The place is always well presented and clean, the only thing I will mention is that it can be quite noisey and hard to hear people especially when it’s busy. Must be to do with it being underground
FPLConnect: VERY disappointed. Was recommended this place by a friend who had a great experience, and have to say, I came out of it extremely disatisfied.STAFF IGNORING US ON WALK INWhen we walked in, it took around 10 minutes before any of the staff even acknowledged we existed despite several members of staff walking past us. One of them could have easily said "we'll be with you shortly" or let us know there would be a bit of a wait. Additionally, a party came in after us, and they were seated immediately.POOR CUSTOMER SERVICEWhen we did get someone, an older Gent, he showed us to our table but failed to tell us about the delay in the kitchen or that they had run out of fries (how do you run out of fries?!). We had to overhear this from a friendlier member of staff talking to other customers.After that it took 20 minutes before anyone got to us to even get us a drink, it was very warm in there so we were very thirsty.When we did get someone, a lady with blonde hair, she was actually very nice and served us well.STARTERSFrom that point it got a bit better, we got our starters within about 20 mins of ordering and they were great (buffalo wings with the blue cheese crumb and the trash browns). The trash browns were supposed to have Cajun onion strings, but didn't. The sauce on the wings were absolutely amazing however!Someone mistakenly ordered our drinks twice and we managed to get those free so that was great but yeah, it came by incompetence.MAINSWhen we got our main meals, my girlfriend was happy enough with her vegan burger but my honey monsta was poor. The beef patties were really mushy and not seasoned or cooked well. It should have also come with a "hot honey sauce" which I did not get so mine was quite lacklustre in taste and was a bit dry.Considering it was £17.99, youd expect so much better.DESSERTI had a butterbeer which was really nice and my girlfriend had the concrete schoolyard. She really enjoyed it too.Having not complained about any of the experience so far, I had to say something about the burger, the young male member of staff was nice and took it well and even said that others had given the same feedback.DISCOUNTWe did get a discount, which was half price on the burger. Was acceptable but yeah, I think given everything that had happened, id have expected not to pay at all for that but I was in a good enough mood to leave it at that.Overall, pretty poor. Starters good, dessert good, main very poor. Genuinely wouldnt recommend to a friend or return.Definitely need to work on the welcome and overall customer service. If there's delays, let customers know, and don't leave them without a drink for 20+ minutes!!
Gavin Young: Beginning to think the Frickles are a myth, visited multiple times over the years the food has always been spot on and the staff always welcoming. Never had a Frickle though the quest continues.Ordered the Swiss Tony with waffle fries on the most recent visit lots of flavor and very filling.
Sophie Main: Nice atmosphere, lovely staff. But the food is rather lucklaster, the fries are like frozen supermarket fries and the black vegan ice cream was so full of food colouring that it kept repeating on me all night.Food: 3/5|Service: 5/5|Atmosphere: 4/5 …More
Dean Hendry: The best burgers in townFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Fat Hippo Burger …More
Shane Cameron: Joint best GF burger in Newcastle for me. Menu fully explained as to what I couod and cpuosnt have being GF and a separate frier for the chips. Service was top notch too. Even carried my pram up and down the stairs!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
matt slade: Excellent consideration for food intolerances.My Swiss Tony burger was lovely, but looked smaller than other burgers seen (Gluten free food portions always seems to be smaller), however it was still sufficiently filling for a lunch.Would definitely go back.Kid-friendliness: Took my 10 year old there for lunch and she loved it.Kids menu, and colouring sheet with pencils available.Also saw younger kids in there too; they supply high chairs.

3. Fat Hippo Jesmond - Newcastle upon Tyne

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· 669 reviews

35A St George's Terrace, West Jesmond, Newcastle upon Tyne NE2 2SU, United Kingdom

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Fat Hippo Jesmond: what do users think?
Charlie Allen: Very tasty food! Staff were polite and food came fast. Will be coming back!
Grace Carter: Great burger, great service.
Sotiris Gr: Tasty food great service.!Must burgers!
Lynne: Consistently love them. Best burgers around.
David Sandison: My daughter and I had lunch here last week. It was lovely to catch up with her but to be honest the star of the show was the burger. Seriously the best ever!! Thanks!
Breda Murphy: Soooooo good!! Lovely staff ❤️Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Owen Ruddle: Came in for food before a gig and it was fantastic. Met with a warm smiles from Giuseppe and Abbey who seated us in a comfy window booth. Service was quick and the food fantastic. Will come again next time we are up this way.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Chicken Burger, Hamburger …More
David Barnard: Great food, good atmosphere, friendly and attentive staff, good value. Just what we wanted. Thank you.
Keagan Storm Ledden: Been coming here and i've always enjoyed the music and food , staff are great nice time with family and friends 3
Phil Crowley: Great food, great atmosphere, great service. Always a favourite place eat when in JesmondFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
susan gooderham: Food: 5/5|Service: 5/5|Atmosphere: 4/5More
Christopher Rouse: A great burger every time! I have been to them many times and it's always good!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
peter Thompson: I think I have just had the best burger I have ever had. Will be back again
Alakananda Sen: Absolutely delicious burgers. Only let down, the lady behind the counter made bit of a song and dance about seating two of us (we arrived late at night) when there was only one other table occupied, rest all were empty. The guy who served us was great, no complaints. The burgers didn’t disappoint as usual!
Katrina Heywood: Great vegan options 👌Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More
Joseph Hunter: Lovely food!! Jess was a great host, very attentive 🙂
Morag Kelly: Such a gorgeous intimate restaurant with the best burgers!! 👌 Staff lovely. Definitely recommend a visit here!Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Beef Burger …More
Raul Kohli: 10/10 food.Great for vegans too!The waitress Phoebe was a Ray of sunshine that could make anyone's day better!
Andy Denyer: Made my debut at the Fat hippo in Jesmond on Wednesday, 5th April 2023. At 1430. I can't believe I haven't been before, and it will definitely won't be the last time. The two hosts greeting at the start was excellent. I think our main host was BEE, and she was 1st class without being over attentive. There was 4 of us and we all had something a bit different, one had a vegan burger, one a chicken one a beef burger from the main menu and I enquired about a secret menu with 4x4 (see pic below) which used to be on the menu years ago. None of us were disappointed with our choices, so we can't wait to return to try a different option. Keep up the good work
David Gartland (Davy_G_10): Food: 2/5|Service: 2/5|Atmosphere: 2/5More

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