The staff at the Sunderland store were described as top class, very helpful, fantastic, friendly, and pleasant. Customers felt that nothing was too much trouble for them.

Customers were very satisfied with the service provided by the staff. They mentioned that all questions were answered, and they felt no pressure to buy. The staff were described as helpful and accommodating.

Customers found the shopping experience at the Sunderland store to be relaxing and straightforward. They were able to browse and try out sofas without feeling overwhelmed. The store was described as warm, clean, and with easy parking.

Customers expressed that they would recommend the Sunderland store without a doubt. They were pleased with the customer service, the helpful staff, and the overall shopping experience. Prices were also mentioned as being decent.