Excellent customer service is a priority at the garden center. They offer assistance with plant queries and provide help whenever needed, such as carrying items to customers' cars. The staff is friendly and helpful, creating a welcoming atmosphere for visitors.

The cafe at the garden center is described as a great place to eat and drink, with friendly staff and a lovely atmosphere. Customers can enjoy a variety of food options, including scones with jam and clotted cream, jacket potatoes, soups, milkshakes, and iced frappes.

Visitors should be aware that there is much more stock in the shop than what is listed on the website. The garden center offers a wide range of plants and garden accessories, as well as products from well-known brands such as Shaws sheds, Wilkinson sword tools, Levington compost, Fothergills seeds, and Woodlodge pots.

Customers have praised the garden center for its excellent product and service, as well as the friendly and helpful staff. The cafe is also highly rated for its great food and welcoming atmosphere. Overall, visitors have had positive experiences and enjoyed the beautiful surroundings of the garden center.