Customers can check which local stores have their products in stock to save time and money. They can also shop online and have their items delivered to their local store for convenience.

Online shoppers can select Deliver to the nearest store when shopping with John Lewis. They can also enjoy luxury, traditional, kids, or gluten-free afternoon tea at the restaurant.

Customers can pre-book a soft play session online by selecting a timeslot and paying on the day of their visit. It is recommended to do this in advance to secure a spot.

Customers have praised the improved care of plants, great coffees and cakes, wide aisles, good stock choices, friendly staff, peaceful atmosphere, variety of products, helpful and knowledgeable staff, and a lovely outdoor train ride for kids.