The rooms are spacious, well-appointed, and clean. They feature super-comfy beds, power showers, and free Wi-Fi. Depending on the room type, guests may have access to a double or kingsize bed, sofa bed, pull-out bed, or travel cot.

Guests can enjoy a delicious breakfast at the on-site restaurant, which offers a variety of freshly cooked favorites, vegetarian and vegan options, as well as continental delights. The restaurant also serves tempting evening meals, including a two-course meal deal with a selected drink.

Guests can explore the maritime history of the area by visiting the Historic Dockyard, Henry VIII's Mary Rose, and Nelson's HMS Victory. There are also business destinations nearby, as well as marine activities at Sunsail and events at Goodwood's Festival of Speed.

The staff at the hotel are described as very friendly and helpful. They go above and beyond to assist guests, such as providing a phone charger when needed. The rooms are well-maintained and the attached Beefeater restaurant offers reasonably priced food and buffet breakfast.