The staff at this pet store are described as friendly, helpful, and always available. They are great with pets and provide excellent customer service. Customers have mentioned that the staff are really friendly and always polite.

Customers have mentioned that the store is well-stocked with a good selection of pet items at reasonable prices. The shelves may be a bit bare at times, but the staff make up for it with their friendly and helpful attitude. The store is described as a great shop with helpful staff.

This pet store is located on Newgate Lane, on the same site as Homebase, Costa Coffee, Matalan, and other stores. It is easily accessible and on a single level with Companion Care also located within the building. Customers have mentioned that it is well worth a visit.

Customers have expressed satisfaction with the selection of pet items available at this store, mentioning that they have exactly what they are looking for. The prices are reasonable, and the staff are always willing to help customers find what they need. Overall, customers have had positive experiences with the selection and prices at this pet store.