Guests can live unique experiences in the hotel's privileged spaces, such as ALL suites, stands, and Accor hotels, using their Reward points. They can enjoy concerts, sports events, exhibitions, Candlelight experiences, and more in these exclusive areas.

The hotel is located near Portsmouth City football Stadium and Clarence Pier, an amusement pier in Portsmouth, Hampshire. Guests can also visit Portsmouth International Port, Historic Dockyard, and Gunwharf Quays, all less than three miles away from the hotel.

The hotel has introduced intensified hygiene and prevention measures to ensure the safety of guests. They have obtained the ALLSAFE cleanliness and prevention label, verified by Clifton Environmental, to ensure that the highest standards of hygiene and prevention are met at the hotel.

Guests can enjoy free car parking at the hotel, with extra parking available in B&Q. The hotel offers triple rooms with a large bed and a bunk bed, as well as a breakfast buffet and free fibre Wi-Fi throughout the building. The staff are described as lovely and friendly, providing a pleasant and helpful experience for guests.