The experience of picking up a reserved item was quick and efficient. The customer was in and out in just a few minutes, with a very nice Lady serving them. The store layout was also well laid out.

The customer service received at this Department store was excellent. The staff at the Kettering store were helpful and knowledgeable, especially the new member of staff who assisted with purchasing a new television.

Despite a minor issue with payment options, the overall impression of the store was positive. The store was described as really good with great staff. The customer appreciated the assistance provided by a young lady staff member.

Placing an online order and picking it up at this Department store was simple and easy. Customers can expect a smooth process with great service for pick-ups.