Visitors can expect a warm and welcoming atmosphere at the pub. The thatched canalside bars retain their original charm with stone floors and open fires, while the lounge offers a spacious and comfortable area with natural oak and timber decor. The pub is known for its friendly service and high-quality food.

The pub offers a bistro where visitors can enjoy breakfast, meals, snacks, and catered events like coach tours and school outings. There is also a restaurant with a reputation for high-quality food prepared by experienced chefs. The pub is a popular choice for wedding receptions and anniversary celebrations.

Visitors can take a trip along the historic Grand Union Canal and through the famous tunnel in the pub's narrowboat. The pub hosts a range of events throughout the year, including special meals, music, and canal trips. It is a great place to experience the history and beauty of the area.

Customers have praised the pub for its good food, warm welcome, and excellent beer. The staff are described as helpful and pleasant, and the location is noted as lovely and cosy. Visitors have enjoyed the food immensely and have had positive experiences dining at the pub.