Customers can leave a gift in their Will to help create a future that's fair for all disabled people. They can also donate pre-loved goods to be resold, with the proceeds going towards creating equal futures for disabled individuals.

The business hosts special events where customers can challenge themselves and raise money for their cause. They also have an annual Disability Equality Awards to recognize individuals making a difference in the disabled community.

The business's strategy, called An Equal Future, outlines their goals and objectives for the next decade. They aim to continue providing support and advocating for a fairer society for disabled individuals.

Customers can access practical information and emotional support from the business's online forum, which is a vibrant and supportive space to get advice and information. The business is open Monday to Friday from 9am to 6pm, and Saturdays from 10am to 6pm for additional support.