Customers have expressed positive feedback about the staff, mentioning that they are friendly, helpful, patient, and always keen to assist. There is also praise for the manager who went above and beyond to help a customer.

Customers have described their shopping experience as great, excellent, and with excellent customer service. Despite the store being small, there is a lot in stock, and even if items are out of stock, the option to order online for next day collection is available.

One customer shared an experience where they had multiple vouchers to process, and the staff member assisting them was described as brilliant, patient, and cheerful despite the challenging circumstances. This highlights the dedication of the staff to providing excellent service.

Customers have mentioned that there is a lot in stock at this department store, and even if items are officially out of stock, the staff goes the extra mile to try and fulfill customer requests. The option to order online for next day collection is also appreciated by customers.