Customers can expect to receive treatment from local pharmacists without needing to book a GP appointment, access a range of travel clinic vaccines, shop from over 8000 items at competitive prices, and soon be able to get their blood pressure checked for free.

Customers can receive re-order reminders, order 24/7, and stay updated on their orders and pharmacy services through the pharmacy's online platform. They can also subscribe to updates and offers from the pharmacy.

The pharmacy offers a free demo of their website/app platform, live chat support, and the ability to add/remove additional users who are dependent on placing orders. Customers can also receive updates via email or push notification with important information from the pharmacy.

Customers can periodically change their password to keep their account secure, provide their NHS number to assist with orders, and confirm their identity by receiving a code to input when logging in. They can also change their date of birth if it was set incorrectly and use their NHS account to automatically connect to GP online services.