Customers can expect helpful advice and assistance from the staff. They are described as offering advice without pressure to purchase anything, and are willing to help with painting techniques, game rules, and even offering free painting classes.

This store offers a variety of activities and events for customers, including free painting sessions, painting workshops, and even lessons on how to play the games. Customers can also participate in friendly games with other enthusiasts in the store.

The customer service at this store is described as excellent, with staff members being friendly, welcoming, and enthusiastic. Customers feel valued and appreciated, and are encouraged to come back for more interactions and activities.

Customers have had positive experiences at this store, including receiving free miniatures to construct, playing games with family members, and finding a wide selection of painted miniatures. The staff are praised for their knowledge, helpfulness, and friendliness, creating a great overall atmosphere for customers.