The hotel is known for its great customer service, with staff who are friendly and helpful. Guests have praised the comfortable rooms and the relaxing atmosphere during their stay.
Guests have reported a very relaxing experience during their 5-night stay. They found the room to be very comfortable and enjoyed the friendly and helpful staff. The only complaint mentioned was that the air conditioning in the restaurant was too cool.
There is a shortcut through the Arena to Victoria Station, making the hotel easily walkable from the station. Guests have found the location convenient for exploring the city on foot.
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