The agents are described as professional, friendly, proactive, and knowledgeable. They are known for understanding the demands of the customers and providing excellent communication.

The agents are praised for their thorough property viewings, highlighting important details such as construction, location, neighborhood, and public transport options. They also suggest other properties in their portfolio that align with the customer's needs and desires.

Customers have reported excellent customer service experiences with the agents. They mention that the agents were always available to deal with inquiries promptly and went above and beyond to assist them. Customers have also expressed their intention to recommend the agents to friends and family.

One customer had a positive interaction with an agent named Antonia, who was described as lovely, friendly, well-informed, and responsive. The customer appreciated Antonia's enthusiasm and detailed explanations during the property viewing.