The venue was described as a fabulous location for a daughter's 9th birthday party. The pool and hot tub were warm and inviting, and all 9 little ladies had the time of their lives. The garden room with a log burner added to the charm of the venue, and the guests mentioned that they would likely use it for future parties.

The facilities at The Pool House were great, with a very warm pool and hot tub that provided a relaxing experience for the guests. The pool was the perfect temperature to get straight into, and there was plenty of changing space with underfloor heating. The sauna room was also mentioned as a lovely addition to the facilities.

Customers mentioned that they received a very warm welcome at The Pool House, and the staff made them feel at ease. They also noted that nothing was too much trouble for the friendly hosts, who wanted them to have the best experience possible. The hosts were described as lovely and welcoming from the moment the guests arrived.

Customers highly recommended The Pool House to others, describing it as a fantastic place for families and friends. The atmosphere was great, the staff were friendly, and the facilities, including the swimming pool, jacuzzi, and sauna room, were clean and inviting. Many guests mentioned that they would definitely be returning for another visit.