Dr Iqbal conducted tests, diagnosed the problem within a week, prescribed medication, and referred the patient to another department at the hospital. He was compassionate, kind, and helpful throughout the process.

The patient felt extremely grateful for the excellent help and care received from Dr Iqbal, especially during a time of illness and uncertainty.

The patient mentioned that the doctors are working hard, even checking test results and sending prescriptions on Saturday evenings. They are trying their best in difficult times with limited funding.

The patient acknowledged that while it can be frustrating to be kept on hold when feeling unwell, the receptionists are likely dealing with a high volume of calls and difficult people. The patient emphasized the importance of being kind to them.