Reviews Tonkotsu Soho - london City of Westminster

Address: 63 Dean St, London, W1D 4QG, United Kingdom

Telephone: +44 20 7437 0071

Business type: Ramen restaurant

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The business has received several positive reviews from customers. Many have praised the friendly staff and the delicious ramen. The tonkotsu ramen in particular has been described as tasty and rich, with nice firm noodles. Customers have also enjoyed the gyoza, which they found to be real good. The restaurant offers a good lunch time deal, which is considered to be good value for the price. The vegetarian options, such as the mushroom ramen and the chili tofu ramen, have been recommended for their tasty flavors. The noodles are fresh and tasty, and the cauliflower wings are especially delicious.

However, there have been some negative reviews as well. One customer complained about the disrespectful behavior of a waitress, who was described as patronizing and condescending. The customer felt that the staff should be trained to be more respectful towards all guests. Another customer mentioned that the taste of the ramen was poor and they couldn't finish their meal. They also expressed disappointment in the lack of knowledge displayed by the staff regarding prawns, tempura, and ramen. This customer had previous experience making ramen and felt that the taste did not meet their expectations.

In conclusion, while the business has received positive feedback for its friendly staff, delicious ramen, and fresh noodles, there are areas that need improvement. The staff should be trained to be more respectful and knowledgeable about the menu. Additionally, the taste of the ramen should be consistent and meet the expectations of all customers. Overall, it is a good place for ramen with potential for further improvement.


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