However, there have been some negative experiences reported by customers. One reviewer mentioned that the manager with red hair was extremely rude. They were kicked out for spilling a drink without any valid reason, which was completely unacceptable. This kind of behavior from the manager can leave a negative impression on customers and make them feel unwelcome.

It is important for businesses to prioritize customer satisfaction and ensure that all staff members, including managers, treat customers with respect and fairness. While the business has positive aspects such as its seating options and popularity, the negative experience described by the reviewer with the red-haired manager should be addressed to maintain a positive reputation and encourage customer loyalty.