Reviews The Ivy Cafe Marylebone - london City of Westminster

Address: 96 Marylebone Ln, London, W1U 2QA, United Kingdom

Telephone: +44 20 3301 0400

Business type: British restaurant

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The business has a beautiful and attractive ambiance, creating a pleasant atmosphere for customers. The attentive and professional service provided by the staff is commendable, ensuring that customers feel well taken care of. The food served is delicious and well-prepared, showcasing the culinary expertise of the establishment.

However, there have been instances where the business has faced challenges in meeting specific dietary needs. One customer, who is a vegan, expressed disappointment in encountering an inaccurate order despite the presence of a specific vegan menu. This incident highlights the importance of catering to specific dietary requirements and ensuring the accuracy of orders.

In addition, there have been cases of incorrect food orders and mistakes made by the waitstaff. These instances, although rectified by removing the items from the bill, still left customers feeling disappointed. It is crucial for the business to improve their attention to detail and accuracy in order to provide a satisfactory dining experience.

Overall, the business has several positive aspects, such as its beautiful ambiance, attentive service, and delicious food. However, there is room for improvement in terms of catering to specific dietary needs and ensuring order accuracy. By addressing these areas, the business can further enhance its service and provide an even better experience for its customers.


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