The customer service at the hotel was excellent. The staff were friendly, welcoming, and went above and beyond to make our stay enjoyable. Special thanks to Simone in Guest Relations for her exceptional help.

We enjoyed the great food and drinks at the hotel, especially the old fashioned cocktails at the bar. The buffet breakfast was also excellent with a wide choice of options.

The rooms were very clean and comfortable, with all the necessary facilities. The view of the Thames River from the room was spectacular.

Our overall experience at the hotel was excellent. The staff were friendly and helpful, the location was great, and the amenities were top-notch. We had a pleasant stay and would highly recommend this hotel to others.