The service at this hotel is great, with friendly staff who provide clean rooms and a variety of breakfast options. Guests have also noted the quality of the toiletries and towels provided.

The rooms at this hotel are spacious, clean, and quiet. They include amenities such as a thermostat control, kettle, tea, coffee, iron, hairdryer, and a large Samsung flatscreen TV. The beds are described as hard, and there is plenty of work space and hanging space available.

Breakfast at this hotel is free and offers a large buffet with a variety of options including fresh fruit, yogurts, fried breakfast foods, cereal, toast, croissants, make-your-own waffles, gluten-free selections, and a variety of hot drinks. Guests have praised the healthy, vegan, and dietary options available.

Guests have mentioned the easy parking, the convenient location for shopping and dining, and the helpfulness of the staff in addressing any issues that arise during their stay. The hotel's honors program has also been highlighted as a reason for returning to this hotel in the future.