The company is committed to providing customers with the ultimate film-going experience.

The company operates 839 screens in the US, UK, Argentina, and Brazil.

Customers can contact Customer Services by completing the form on the website. The company is interested in customer comments and feedback to review and improve service and facilities.

The cinema reserves the right to respectfully inspect all items guests bring with them, including bags. Guests are asked not to bring large bags, wear fancy dress masks, or bring replica weapons to the cinema.