The staff at this pet store are described as cooperative, helpful, knowledgeable, friendly, and always willing to go the extra mile to assist customers.

Customers have had positive experiences with the excellent service, great customer service, and the helpfulness of the staff. They have also mentioned saving money through the VIP club and discounts offered.

Customers have highlighted the great food for pets, the variety of items available, and the overall positive experience of shopping at this pet store.

The overall atmosphere of this pet store is described as friendly, welcoming, and with staff who are always ready to provide assistance and make the shopping experience enjoyable for customers.