The staff at the hotel are friendly and pleasant, creating a welcoming atmosphere for guests. Their warmth and helpfulness contribute to a positive experience for visitors.

The rooms are described as clean and comfortable, with nice towels and a lovely bathroom. Despite the tired appearance of the hotel, the rooms provide a cozy and relaxing space for guests.

The hotel is conveniently located, only 5 minutes away from the Bournemouth International Centre (BIC) and a 10-minute walk to the Winter Gardens. This proximity to popular attractions makes it easy for guests to explore the area.

For the price paid, guests found the hotel to offer good value for money. The amenities, comfortable rooms, and friendly staff contribute to a positive experience that justifies the cost of the stay.