A credit or debit card is necessary to secure bookings, and will be saved as the default payment method. Patients will receive notifications regarding any outstanding balances.

For details on the information collected and processed while providing healthcare, patients can refer to the hospital's privacy policy.

Patients can enquire about post-operative support, cancellations, test results, and payment assistance. The dedicated patient pathway team is always available to answer queries.

Patients can text BOOK to 66777 for appointment bookings or enquiries. The hospital will call back to assist with queries related to results, treatment pricing, patient letters, and parking.