Customers have 365 days to return items if they are not completely satisfied with their purchase. They can return items with a smile and without the need for receipts. The shop offers a hassle-free return process to ensure customer satisfaction.

The shop offers Decathlon rentals for a diverse range of sports gear, including kayak rentals, bike rentals, specialised gravel bikes, SUPs, Dinghies, camping equipment, and expedition gear. Customers can choose from brand-new or second-hand items for short-term or long-term rentals, with flexible rental extensions for convenience.

The shop provides repair services for a wide range of sporting equipment, including racket restringing, bike servicing, watersports equipment repairs, ski and snowboarding maintenance, and personalized t-shirt printing services. Customers can book repair services conveniently in-store or online for quick and efficient solutions.

The shop offers a Buyback service where customers can trade in their old Decathlon products for new ones, providing a seamless upgrade path and ensuring pre-owned items are refurbished and given a second life. This initiative reflects the shop's commitment to reducing waste, CO2 emissions, and offering sustainable choices for the sports-loving community.