The restaurant is overseen by award-winning, two Michelin-starred chef Tommy Banks, known for his remarkable talent and innovative approach to cooking. The modern, airy, and bright dining room offers a creative tasting menu experience with a focus on produce and preservation.

Roots York offers a unique dining experience with a focus on preserving produce harvested from their farm and garden in Oldstead for months or even years. The restaurant showcases two menus, The Core Menu and The Signature Menu, featuring signature dishes made using core processes developed by the chefs.

The service at Roots York is exceptional, with an attentive team and attention to detail evident throughout the dining experience. Customers have praised the staff for their professionalism and the overall dining experience, noting the personalized touches such as an Anniversary card to mark special occasions.

Customers can expect a once-in-a-lifetime dining experience at Roots York, with a focus on taste, art, and detail in every dish. The restaurant offers a creative and innovative tasting menu that challenges traditional flavor combinations and showcases the talent of the chefs. The overall atmosphere and food at Roots York have been described as amazing and truly remarkable by customers.