Guests can expect super-comfy beds, invigorating showers, free wifi, TV, hairdryer, and bag storage free of charge. There is also a communal relaxation area with teas, coffees, and a selection of delicious cakes available.

Guests can enjoy a delicious, freshly prepared breakfast made with local produce, featuring cooked and continental options including fresh fruit, breads, cheeses, juices, and pastries baked fresh every morning. Breakfast is served in the dining room from 8am to 9:30am.

Guests can purchase flowers, champagne, Prosecco, cream tea, and late check-out in advance. Parking is available in nearby public car parks, with some private parking available on Bootham Row. Permits for parking are available from the reception. Blue Badge parking is free adjacent to the hotel. Late check-out until noon is available for an additional fee.

There is no cancellation fee unless the accommodation is cancelled within 48 hours prior to the arrival date, in which case the full price will be charged unless the room can be re-let.