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Perfume store
1. Bath House - York
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· 27 reviews
64 Low Petergate, York, YO1 7HZ, United Kingdom
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Siouxsie Wong: Customer service experience outstanding well done team York. The products are fabulous they sell themselves but it's the attention to the customer needs that make this body care shop stand out. Love it
Jack Croft: My partner is working in York and knows I suffer with extremely dry hands and bought me one of the hand lotions I can’t believe how amazing the product has helped my hands within just few days. And the fragrance smells amazing. Would highly recommend.
Sariah Washington: went in today with the intention of just looking around and was blown away with how lovely and attentive the staff are. they had amazing recommendations and absolutely love the bamboo and jasmine hand lotion I've picked up. Will definitely be back for refills!
Dek Mason: Love this place and the people that work here. Great products at decent prices. The Patchouli and Black Pepper range is so lush. I never order off line as I prefer the customer service face to face.5*
Jean Kopamees: I absolutely love the products from here,the fragrances are gorgeous,I got my sister some for Xmas and I know she will love it,I really wish I had bought a spray for myself and can’t find it on the website only a double set
Amanda Gibson: Delightful range of unique fragrances
Sam Pennock: Went in to buy a presnt for my gran, left with a nice gift set, excellent service from the lady who served us.
Daniel James: What a great little place, was drawn in by the beautiful scent outside the shop. Was shown round and talked through the products by the very knowledgeable and professional staff. I used the same scented hand lotion as I was leaving and my hands smelled amazing the entire day. The fragrances linger for ages. Thank you very much, will certainly be back.
Ashleigh Dueker: I love this brand, there are only six stores in the UK. They are a local brand from Cumbria with ethical sourcing of ingredients and a high focus on recycling with their packaging. Unique and lovely scents and great quality face, hand, and body care. Staff are always so friendly, helpful, share inspiration and give great explanations of the products and brand history.
Derek Brogan: Excellent customer service and products
Patricia Jenkins: What a wonderful store and gorgeous products… I came in sadly with little time to spare as we were leaving York this morning, but the lady was so helpful… we managed to find me a beautiful fragrance and some skincare in 15 minutes and it didn’t feel in any way rushed. The ingredients are quality and natural and the fragrances are just incredible. I wish there was one down south! At least now I know which fragrance ranges to order online… if you’re in York, I highly recommend a visit, it’s a feast for your senses.
David Mcmillan: Lovely friendly service great products
Dawn Dellow: A very pleasant shopping experience. The shop smells so lovely and I love the products. Denise is always so helpful and friendly every time I visit 🙂
Sandra McMaster: . I realised the next day
David Mc: Called in to the York shop today and received a warm friendly welcome. The gentleman who served us was professional and a real asset to the shop. The products sold in the shop are of the finest quality. Thank you for a lovely shopping experience.
Kevin Mawson: When you walk around the buildings you get the feeling how old this place is
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Perfume store
2. Penhaligon's York - Fulford
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· 68 reviews
Unit 15A, McArthur Glen Designer Outlet, St Nicholas Ave, York YO19 4TA, United Kingdom
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Daniel Evans: Paul was extremely helpful and very knowledgeable!
J Simpson: Lovely shop and very friendly staff, they don't make you feel uncomfortable like some shops. Beautiful perfumes too
Ammad Zafar: Great perfume shop.
Kevin Schreiner: Have shop here for many years and I find the staff very helpful and Penhaligon’s must be one of the top Niche Brands, remember this is an outlet so you will not find the range of the normal high street shop.
Chris Martin: Can’t remember the gents name who served me but was very knowledgeable about the products and was very friendly. Would certainly recommend!
HamMam TS: Great deal 👍The prices are excellent 👍
Ian Blyth: Excellent service.
Andrea Brown: Recently visited the york outlet storeLove the smells wafting from this place. Such a fab experience if you love your top notch fragrances and packagingThe staff are lovely too .So helpful and ‘not in your face’!I opted for the Empressa this time around .But will be back to invest for another great fragrance on my next visit.
Audrey Shumba: Introduced to this shop by my friend. Treated myself to a graduation gift after working hard on final dissertation. I felt at home the customer service was excellent. I think I spent an hour in this shop chatting. I really connected with owners we talked about Zimbabwe and both of the have visited my country. I was given free gifts and ribbons to use on my girls. The owners are beautiful human beings and extraordinary ❤️.
Aruj A: Came to to the York store, Janet Wheatley was so helpful! She has amazing customer service! And if it wasn’t for her I wouldn’t have purchased! Defo deserves a pay rise! She holds the store up!
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Health food store
3. Holland & Barrett - York
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· 32 reviews
25-27 Coney St, York, YO1 9QL
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Kathleen Hinken: Just been in to the Selby store this morning. I've been in a few times previously and each time the staff have been fabulous. Customer service is excellent. The staff are friendly, knowledgable and helpful. Cheryl served me today and I particularly wanted to say thankyou for her help with the AHIFLOWER Oil. Many thanks
Rob Richards: I went in to get a remedy to help me sleep.The lady who served me was extremely helpful and signed me up to a rewards card so I will be a regular visitor in the future thanks for the excellent customer service 😀
Colleen Telfer: This shop is good but the staff are excellent. Nothing is too much trouble for them. Well done to this Selby branch.
Andy Gresham-Simpson: Great products fab staff
Alex: Great organic products at a good price
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Aromatherapy supply store
4. Neal's Yard Remedies - York
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· 9 reviews
41-43 Low Petergate, York, YO1 7HT, United Kingdom
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liz: Great customer service here
Y P: I love this place!
Peter Oxley: Great placeGreat productsCheck it out.
Melissa Frances: Beautiful little store. The girls were very knowledgable and really helped me choose a new skincare routine that is working perfectly for my skin. I can’t recommend the Frankincense products enough.
Nosheen Hussain: Met the two lovely ladies in the Leeds Victoria quarter store. They helped me look for the perfect mother and baby set for a gender reveal i am attending. Thankyou for the fabulous service. I had the best first experience and I will definitely be back for more products. The blonde lady went above and beyond with product knowledge and wrapping my items and many thanks to the brunette lady who helped so much too and gave me free samples to try with gifts I brought. They are both a credit to the company.
jill Hickinson: Lovely well informed lady who helped me choose my purchase, great shopping experience
Cheryl Kirby: Lovely little shop. Smells gorgeous. Very helpful staff. Went in for some bath soak to help relieve muscle soreness. I got the seaweed and arnica bath foam. It smells lovely and so relaxing. A real treat. Also received a few free samples which is always a bonus. Can't wait to go back and get some more products from here
Johnny Johnstone: and pillow mist I felt like a new man when I woke up after using them just once! Highly recommended x
Carl Higgins: Wife loves 💘this place
Holly: The two ladies in the Leeds store were brilliant. I came in to buy shampoo in October and needed advice on a facewash and they were very friendly and helpful.
Mia: Fantastic service everytime I visit, very knowledgable and helpful staff at this store.I have only recently started using Neal's yard remedies and It has worked so well for my skin .
Patience Pattison: The staff were so super amazing and friendly! I can't thank you enough.
Rosie207: Amazing massage therapy - Helen really sorted out my back and shoulders!!
Charlotte Kessler: Such friendly staff! Thank you for making my birthday more smiley x x
Apple Church: Very excellent place, especially the rose oil, one of very few places you can buy the real rose oil in Leeds
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Perfume store
5. Jo Malone London - York
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· 23 reviews
49-51 Stonegate, York, YO1 8AW, United Kingdom
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Gabriel Armstrong: Very small enclosed shop I couldn't imagine how crowded it must be in here when it's busy, the staff are friendly and the fragrances here are very interesting and unique, personally smelt grate on my skin. Diffrent come vist here if you're a fragrance reviewer
Odair Deters: The store is well located and the service was good. Only when I was at the airport fresh shop did I find the colognes for a price around 35% cheaper, here's a tip for anyone taking an international flight in London.
Michelle Savage: We were served by Katie who was so helpful, she knew her stuff, was so friendly and chatty not pushy at all we bought an intense perfume which she wonderfully gift wrapped and gave us a delicious new sample!!She was brilliant and also had fabulous shoes!!
Louise Dickinson: Phoned to ask if they had any of the small 9ml perfumes as I wanted some for travel, unfortunately they don’t stock them in store but the very kind assistant gave me a free delivery code as my order was under £50. My order came next day! Fantastic service
Ellie: I visited around Christmas and so it was busy with is expected. But the staff were lovely and asked if i needed any help. They embossed my box for me and the lady who did it was amazing.
Margaret Ruth Williams: Fantastic store the ladies are all wonderful and very kind and informative.This store should be a flagship store as you cannot better the Jo Malone York experience.They all need to be recognised with all the work they put in to provide the best Jo Malone experience.Well done Amanda and Louise you have a fantastic store and team
Rachel Barber: . Sold on Jo Malone now and thank you Marcus for serving us a wonderful birthday treat :
Donna Fernandez: Had the best experience at Jo Molone York store yesterday, hand and arm massage. Louise's knowledge of the fragrances was first class. Amanda the store manager was so welcoming and served a delicious glass of prosecco. Fantastic service. Thank You
Becky Rose: Myself, mum and sister visited the store today in search of a bridal scent for my sister who is getting married. We were served by Kiki who went above and beyond with her amazing customer service in helping us secure the right products for the occasion.The shopping visit was made to feel like an experience and we left very happy with the visit, service and products we purchased.
Chris Branscombe-Ling: Just take my money.Love this place
Rich 991_R: Thank you Kiki for sorting a lovely gift for a client last week. Very knowledgeable and a great recommendation. I’ll be back again in the future.
Claire Blakeley: We had fantastic service from Charlotte at the York store. My mum, sister and I were looking for a fragrance to wear at a wedding. Charlotte guided us through options and suggested different perfumes. Came away delighted with our purchases. A wonderful experience.
Steve Oliver: Lovely people in store working very hard and so friendly too. Store is clean, immaculate in fact. There's only one thing to remember, bring your wallet!?!
Otis: I bought English Oak & Hazelnut the other day and it’s absolutely stunning. Friendly store with loads of choice, we’re very lucky to have their boutique here in York.
Louise M O'Higgins: My fave smells
Tu Velo: Lovely shop and the staff are super nice
Christine Mero: Thank you to the lovely ladies who made 2 Lancashire Lassies feel very welcome. Excellent service, and no pressure. So freindly and welcoming. 🙏 Will be back soon. 😃
