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1. Hotel Chocolat - York
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· 114 reviews
13 Stonegate, York, YO1 8AS, United Kingdom
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Reetha Francis: Nice place to sit and chat or do a little work. They have got great view of the town. Quick service too. Just one staff was not really interested in service but you know everyone has bad days. Apart from that great place to go grab a cuppa hot chocolate. Me and my sister had a sit for 30 minutes, had hot cup of hot chocolate, made plan for the day. The place has good interior with warm lighting. As we were in there, small groups of people came in and went , where I noticed that people love to sit in there to have a good quick chat and share a drink. Wheelchair accessible as well.Wheelchair accessibility: Wheelchair friendly
Yasmine Lashine: The staff is simply AMAZING! Super friendly, they’re probably the best part of the experience. I love the atmosphere there, it’s very cosy especially on rainy days.We tried the;1. white hot chocolate: highly recommended but order it without the chocolate cream2. Salted caramel hot chocolate: absolutely loved it. Order with the chocolate cream3. Classic hot chocolate: I think it’s over rated. My least favorite of them, I had to add sugar, it almost had no taste.Restrooms were a bit of an issue. They’re not very clean, and the lights are too dim for a restroom.Prices are somewhat OK. Not cheap yet not too expensive. Always go for the Large size rather than the regular one.Kid-friendliness: The staff adjusts to literally any requests made for children.
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· 3047 reviews
Church Ln, York, YO1 9QT, United Kingdom
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Darrel Harker: Staff stood talking for like 2 minutes while just me waiting at the bar to be served .. Got cocktails, guy serving said no cream for the drink, jokingly said discount, and the guy in a rude tone said you get them half price anyway! To hop it of got two packets of crisps and he forgot to give me them so had to ask for them. One of the bags was all sticky.
3. Hotel Chocolat - Fulford
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· 140 reviews
York Designer Outlet, St Nicholas Ave, Fulford, YO19 4TA, United Kingdom
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4. Hotel Chocolat - Harrogate
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· 45 reviews
36 James St, Harrogate, HG1 1RF, United Kingdom
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5. Hotel Chocolat - Leeds
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· 683 reviews
20 Albion Pl, Leeds, LS1 6JS, United Kingdom
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6. Hotel Chocolat Cafe - Leeds
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· 142 reviews
55 Boar Ln, Leeds, LS1 5EL, United Kingdom
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T Smith: Delicious as always
Katie Caleno: I really love the hot chocolate here, but as some other people have said it doesn't seem they have enough staff working or working quick enough for busy saturdays. The queue always seems huge and I was waiting over 20 minutes today from joining the queue to leaving - this is fine if you're not in a rush but i work nearby and was on my lunchbreak. They'd benefit from a timed pickup service - if i could order for a certain time then pick up that would be amazing and mean most of my break isn't spent in a queue. Most of the time i just don't have the time because of this, is a real shame and lets down the rest or the experience!