Providing Home Care and Assistance for the Elderly in York

Helping Hands York - Home Care & Live in Care Heritage Healthcare York Minster Home Care Amarna House Care Home York Mind

1. Home Instead York - Clifton Without

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· 32 reviews

Clifton Moor Business Village, 10, James Nicolson Link, York YO30 4XG, United Kingdom

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Home Instead York: what do users think?
Richard Hepworth: “A friend recommended Home Instead. Frankly, I had not heard of the organisation, though how revolutionary they have been for my mother’s health and wellbeing! Absolutely outstanding care, commitment, compassion and communication. The service, reporting back, care updates and in particular the bond they have formed with my mum has been incredible. She has another chapter to her life now that Home Instead are with her.”
Catherine Jones: Love working for home instead great support from the office staff very accommodating when I have any issues with working or scheduling. Paired with clients of similar interests. Enjoy going to work as each day brings different experiences regularly clients so you get to know them and a better understanding of their needs
Rete Pearson: I’ve been a care professional with Home instead York for nearly 9 yrs now, it’s a great company to work for as they actually care about our clients and about us.Being able to go to a client knowing that you’ll be there at least one hour is fantastic, the clients get to know us and we get to know them , they are an extended part of our family.Home instead make sure that the clients have Taylor made care for each and every client. I don’t think I could work anywhere else.Rete
JDM cars Gang: Being a caregiver to me is having a new found epiphany.I've learnt compassion for others I never thought possible.If you'd have told me 2 years ago that I'd be best friends with people 2 generations above me I'd have never believed you...but I have.With HOME INSTEAD I've found a career where you never wake up on a Morning and you say "i can't be botherd today" you look forward to that moment you walk through someone's door and see them return that smile you gave to them.It also comes with worrying about them as if they were your own as being a carer YOU ARE the eyes,ears and hearts for the family's that can't be with them right now.All this couldn't be possible without the amazing people behind you! The other amazing caregivers that even though you rarely see,you work together because you all care about that client so much!The amazing backbone that is the office- they really do have your back and when things get hard they are always there!Being a carer and thanks to the people I care for I've been privileged to do some amazing things,standing side by side with them has been an honour.Listening to their amazing life stories has been inspiring.We laugh alot and sometimes cry but nothing beats that moment when you say I love you and they say it back!
Maisie Hickey: A job as a carer is not something which I ever thought would be for me, but since joining Home Instead last year, I have never looked back. I love having a job where I can make a difference to other people's lives, my clients have been as important to me throughout lockdown as I hope I have been to them.
Shirley Southgate: Lovely company to work for and lovely clients who soon become like family...
Carrie Dean: I've been a CAREgiver for a year and a half now, i have cared for some lovely people that i have had the honour of knowing and getting to know their lives and story. CAREgiving is something that was new to me, and it has helped me develop skills i didn't know i had, and shine through on skills i do have, knowing i have made a difference to someones day or well being is a wonderful feeling, and the team at home instead are really supportive and encouraging.
kerry galloway: Home Instead is a company that truly cares for the Clients they are working with. They continuously go the extra mile and nothing is too much trouble. They have a fantastic team of CareGiver's who make a huge difference to people's lives. If I ever needed care for a member of my family, I wouldn't go anywhere else.
Helen Fehler: Having retired from a busy and demanding job but still feeling that I would like to work for a few hours each week, I came across the Home Instead website and now I have just completed my first year as a part-time caregiver! What a wonderful company they are to work for - I feel very valued and I love being able to make a difference to the everyday lives of those I visit.
Martin Abel: I am paraplegic and live at home with my wife. I have been receiving care from Home Instead York for more than three years. I have always found them to be professional, competent, caring and friendly.They have taken care in selecting my carers to match my needs and personality and have gone to great efforts to provide additional carers at short notice when my wife needed to be away.I am extremely satisfied with the service I receive both from the carers and the management team.I would recommend Home Instead York to anyone who should find themselves in need of some personal care in the home.
Betty: I was first introduced to HomeInstead when we were looking for care for some elderly relatives. We looked at various companies offering private care, and selected HomeInstead because they offered the most practical and flexible service. A wonderful team of carers visited our relatives regularly and reliably, and provided a range of services tailored to their needs. Nothing was too much trouble! As they became more infirm, the service adapted. We were kept informed of any issues that arose, which was very reassuring.I was so impressed by the service HomeInstead offered our relatives, that I applied to work for them. I had very little previous experience of caring for older adults, but this was no barrier since the training and induction package they offer is comprehensive and very supportive. I have been with the company for seven months now. I love my job, and feel extremely proud to work for a company with such a caring and client-centred ethos. I work hours that suit me, in locations close to home, and have the satisfaction of knowing that I am making a difference not just to a client but to their whole family.
Carol Hirst: Home Instead have to be the care company of choice!
Andrew Boast: Home Instead Senior Care provided support to my Dad. From consultation to care the service was efficient and professional. They are leading the way in support at home for individuals in the York and Ryedale area.
Daphne Ellis: We provide a quality care service - that's what our clients tell us.

2. Helping Hands York - Home Care & Live in Care - York

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· 22 reviews

Odsal House, 6 Front St, Acomb, York YO24 3BL, United Kingdom

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Helping Hands York - Home Care & Live in Care: what do users think?
Sarah B: Helping Hands have looked after my father for over three years, with kindness, patience, respect and good humour. He’s in great spirits and very good health apart from memory loss. Helping Hands are an excellent team.
Richard Watts: Helping Hsnds is a good care company to work for. In particular the guaranteed pay contract was of great benefit to me when I first started as they could ease me in and gradually build up the hours. The pay is competitive and at the higher end of domiciliary care companies in York. The initial training is very good and quite informal. You also get plenty of shadowing shifts when you first start and the office team are very welcoming. There is also plenty of opportunity for further online or in house training.
Nicky Dent: I was made redundant whilst on maternity leave and saw helping hands advertising, after sending an application across I was contacted and interviewed within the space of a week, they were so helpful and understanding regarding child care and availability and allowed me to work what worked for me and my family, they have always been supportive and have a lovely office team that are approachable when needed!
Jackie Etheridge: I have been using Helping Hands for a few weeks now, twice a week (Bonny and Valerie) and I'm really pleased with both personal care and household jobs that they've been carrying out, which greatly improve my well-being and quality of life. They are efficient and respectful, yet kind and personable, always listening to what I have to say and adapting to my needs. I really feel that I have two new friends.
Howard: Amazing team working very hard :)
Mark Slater: Julie and there team are doing a cracking job you look after mick the brick thank u so so much 👍 😁
Julie Woodward: I am elated to have finally employed a team of people who not only work efficiently and effectively but also support me (as well as caring for my son). Many years of untrustworthy service providers left me feeling lost and disheartened, I believed I would never have the opportunity to have my son live with me at home, due to his complex medical needs, but then I found Nic at Helping Hands and his dedicated team.Whilst always remaining professional, the team have become a working extension of my family and each carer has their own attributes and personality which compliments and meets my son’s complex needs.I remain in ore of how hard they all work and their dedication not only to get it right for my son but also for me (and I really am hard to please sometimes😂🤩). Thanks Nic and your team for everything you do for us. Long may it continue!
david garland: Having carers coming into our home i have found Helping Hands to be well trained and courteous and give service with a smile
Sam Crosby: I have bin working for Helping Hands for nearly two years. I absolutely love this job. I love my customers. The carers are always helpful with advice and assistance. The office team are fantastic, they do anything to help us along with our days. Highly recommend working for this company and highly recommend our carers to look after your loved ones.
Alan W Marsden: HH York Branch - they ARE BRILLIANTOur mum used mainly Hourly Care from the Acomb team for nearly 2 years and used Live-In for a while after a hospital visit. Mum passed away peacefully in hospital recently after a short illness.Basically mum's family have HIGH PRAISE for all the team at Helping Hands. (I'll not single out any carers.) HH enabled mum to carry on living in the family home of 52 years when without them it would not have been possible.On several occasions the carers went well beyond anything reasonably expected of them and we all love them for it. Mum had a bit of dementia which on occasion made it challenging if she had her "bad head" on but even then these angels shone through.Even at the end of mum's life and immediately after the extra mile was embraced and undertaken with support, professionalism and, as ever, good humour.ETERNAL THANKS from the boys and Danke
Fiona Scarlett: Helping Hands enabled my Dad stay at his home, in York, for approx 2 years. They were absolutely superb. It is very daunting when you have to choose a company to help look after your parents, in their own home, but right from the outset their care went above and beyond what we hoped for. They were always on time, flexible to meet Dads complicated needs and always pleasant to us and kept us well informed about his care. Dad really liked them and they really listened to what he wanted. There were a couple of members of staff who were really fab - rude to pick them out as all the staff were excellent. I would recommend Helping Hands again and again to anyone who needs to trust that their parent will receive good quality care at home. The care was personal to Dad. He has sadly passed away now, but without Helping Hands he would have had to go into a care home far earlier, which was the very last thing he wanted to do.Thank you soooooo much
Jennie Littlewood: Helping hands York are Excellent.Helping hands York have given me and excellent service from day 1. I have very punctual and consistent carers who are friendly and easy to communicate with, The care given is totally person centered and my needs from the carers and managers always come first. The staff that manage in the office are willing to work with other carers in the care field if necessary. The staff are all one big team who work together and go above and beyond to make sure everyone is happy with the service, this includes making sure the carers are looked after and happy in thier work. Helping hands York have treated me much better than any care company I have been a customer to in the past. I would definitely recommend them to anyone.
Catherine Jones: I have been a carer for helping hands for 6months now and really enjoy the work I do. I have always been honest and open with helping hands about my personal circumstances and they have accommodated my rota around this. I love the work I do and being able to help someone live as independently as possible in their own homes gives me a great sense of achievement. Having regular clients enables me to build a trusting relationship with the client and understand more about their lives and needs.
Donna brittain: Iv worked for helping hands for over a year now, In this time I have seen the branch grow. The level of care helping hands provide is exceptional, our training is very informative and supportive. I have received a great deal of encouragement and support from my manager and care coordinator in training and customer care. The branch is very open, friendly and very happy to help, on the end of the phone at every need. Highly recommend as an employer as well as a care provider.

3. Heritage Healthcare York - Clifton Without

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· 0 reviews

3 Green Lane Trading Estate, Devonshire Ct, York YO30 5PQ, United Kingdom

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4. Minster Home Care - Clifton Without

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· 3 reviews

2, Chessingham Court, York YO30 4WQ, United Kingdom

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Minster Home Care: what do users think?
frank beevers: minster homecare service are a lovely group of people who have taken a huge weight off my shoulders by taking over the day to day care of my mother in law . they are all very caring and gentle with her and have spent time getting to know her and her needs . They are all very friendly and easy to chat to when I go in to collect washing or take food and they seem to get on very well with her , I think she looks forward to seeing their friendly faces .I think they have got to know the run of things now , I've kept in touch to answer questions and queries as I appreciate will always happen when they enter a new setting and also its a bit different been out in the countryside and a big old farm house too . they have realised now that she is an early riser and have changed things which I really am pleased about , to get to her earlier on a morning .they are a great team and I'm very grateful for all their help .
Brigita Čeponytė: I have been working in this company for 3 months now and I could not be more satisfied. As a first-time carer, I received amazing training and support to fully understand my role and perform to the best of my abilities. The staff and management were extremely supportive and answered all of the questions I had. Being a student it was very important for me to have a flexible schedule that would fit my responsibilities at University and I got that! I am enjoying my role in Minster Home Care and I couldn't recommend it more.
Kristine Horrocks: I have been working for Minster Home Care since September 2022. The training and the management team are amazing, they make you feel supported and so welcome. I have learnt so much in such a short time.I love all the clients I visit and have built some good relations with them. Each day can give you a different challenge and can be very rewarding. Minster Home Care are great to work for.
Phillippa Pidd: I’ve been working at Minister for almost three months now and all I can say is that they have been a fabulous company to work for. The clients are amazing and don’t cause much stress what do so ever They have been very accommodating for my personal issues and health issues which has made my work life less stressful. The work life balance I have with this job is like no other. I’m very proud to be part of the team and happy to work with these lovely people.Couldn’t recommend this company enough. Would definitely take the opportunity to work for them
lewis nicholson: Minster home care is a great company to work for. The training and support is excellent and I always feel fully equipped to provide high quality care.
Penny Pallister: i have been with minster just over a year now and i love it. i had never done care before this but it is such a satisfying job with some lovely clients. the company and staff are brilliant. i always feel that i have backup with any problems and everybody is so friendly. i cant imagine doing anything else now .
michelle cox: Minister is a great care company to be with. They provide me with personal care and social care at good standard. Would highly recommend to friends
graham liddell: Fab place to lovely staff and clients management are very helpful and lovely to work for
Harriet Stent: I have been working for MHC for nearly 2 years and it has been so rewarding to watch the company grow. I love working in our team to help provide exceptional care for our lovely clients in York; everyone goes above and beyond. I always feel supported and I have learnt so much. I am looking forward to what 2023 has to bring!
moja105: Hi I'm Gosia, I working for Minster last 9 months and since I've started, I've build a close relations with absolutely lovely people, I feel I am important for them and they're important for me. the management team are amazing and really patient, give you a lot if help and assistance when you need.
Ruth Moore: An amazing place to work, staff are extremely professional, compassionate and caring towards all clients.Management are extremely supportive and go above and beyond for all staff.
Roxy Judson: Minster home care - the staff are all amazing and very caring, always going the extra mile for clients. Making sure they are safe at home and care needs are met. The clients and their families really appreciate the carers which enable them to still live independently at home such a valued role. The Management really do value and appreciate staff. Absolutely love working for this company
Nick Kitching: Used this company to help care for my grandma, what a brilliant team and first class care would recommend to anyone in need of care services
sonia wilson: They visit my Mum twice a day. A professional company and Mum gets on really well with the carers. Thank you, Sonia

5. Amarna House Care Home - York

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· 10 reviews

Rosetta Way, Acomb, York YO26 5RN, United Kingdom

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Amarna House Care Home: what do users think?
Martin Emmonds: My mother was in Amarna House from 2013 to 2015, so things may have changed now, hopefully for the better.Their maintenance man at that time was a crook who stole personal electrical items off residents. He did this by PAT-testing them and claiming they were dangerous and needed scrapping.Mum had an immaculate 1976 flip-display clock radio, which we'd had from new, which they said had failed the test and been thrown away. I believe the bent maintenance man kept it for himself and sold it, as they are highly collectable among '70s fanatics and fetch very good money. What should happen with allegedly failed personal electrical items is the home should contact the relative, tell them to remove it from the premises, say what's wrong with it and recommend disposal. I had no idea what had happened until I visited a few weeks later and noticed the clock radio was missing. Mum then told me the story. If it had been binned it would be long gone by then.There were some shocking H&S breaches. I got there one day and saw the HC1/Avery (ownership changed while mum was there) minibus parked on a pavement AND blocking a fire exit. The consequences of such stupid behaviour if there'd been a fire don't bear thinking about.Food was cheap and nasty. Mum was used to wholemeal bread, but most sandwiches were white bread.Staff were mostly good, apart from the criminal doing maintenance. Mum and some other women residents were unnerved by the occasional use of agency staff, when 'strange men' would go into their rooms.After mum died, Avery were very quick to tell me what the outstanding balance was and told me in no uncertain terms to pay ASAP, but no reminders to pic up her stuff, or arrange to return it to me. I live 210 miles from York, so not a local journey!
Clare Williams: 3 years since my dad was in this hellish care home. Not enough staff, food horrific, very little activities, minimal help given for eating, I have photographic evidence of the poor quality of food served. 😢
Janette Bulmer: Currently looking at care homes for a parent and visited Amarna house. Was very impressed and it was clear to see how caring the staff were with the residents and the place was spotless. Felt very welcome, Linda the home manager was lovely and more than happy to answer any questions we had.
Kathryn Gale: Visited a relative last week and the staff couldn't have been more helpful very polite and answered all my questions.
Steve Smith: Amarna House was recommended by a friend who has a family member as a resident there, as I am looking for a home for my father who needs 24hr care.Visited yesterday and was made very welcome on arrival by Linda the home manager. I was given a tour of the home and the rooms available, which were very impressive and spotless.Staff were absolutely wonderful in the interactions I saw with the residents, it was a wonderful friendly atmosphere, and I know my father will be well cared for when he moves in to the home.
PreyNxva: Poor conditions, staff dont do their jobs, getting family member out asap, AVOID
samwitch 1340: Avoid.
Frank Glenister: The staff are wonderful plese keep it up.And Lisa is the best carer. And thank Linda the working hard managerThank you
erica fletcher: As a former member of staff with 15 years of care experience I certainly wouldn't want my parents in there.. looks nice dosent smell etc but looks can be deceiving 1
Vicky Eccles: What a lovely experience at Amarna house today whislt visiting a relative. The home had owls in and there were lots of staff there making sure the residents had a lovely time. Thank you for providing lots of lovely things for my grandma to do whilst being with you!
Sunrunner Nge: I've had a lot of experiences of staff from Armana House. Despite the incredibly challenging and difficult jobs they have, they were always kind, patient and very patient centred.

6. Home Instead Senior Care Ryedale - Malton

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11 Finkle St, Malton, YO17 7JD, United Kingdom

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7. York Mind - York

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· 4 reviews

Highcliffe House, Highcliffe Ct, Clifton, York YO30 6BP, United Kingdom

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8. SBL - Sutton-on-the-Forest

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· 6 reviews

Greenpark Business Centre, East Moor House, Goose Ln, York YO61 1ET, United Kingdom

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9. Yorkshire I.T Solutions - Osbaldwick

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· 1 reviews

171B Osbaldwick Ln, York, YO10 3BA, United Kingdom

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