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Europcar York Railway Station Car and Van Hire Enterprise Rent-A-Car - York City Centre Enterprise Rent-A-Car - York East Hertz - York B&Q Autohorn Car Rental Arnold Clark Car & Van Rental, York Dollar Car Rental America Car Rental 1st Car Leasing Minster Self Drive Autohorn Fleet Services Ltd Clear Car Leasing York Car Rentals Flexed Practical Car & Van Rental York

1. Europcar York Railway Station Car and Van Hire - York

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· 92 reviews

Long Stay Car Park, Queen Street Adjacent, York YO24 1AD, United Kingdom

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Europcar York Railway Station Car and Van Hire: what do users think?
Wessel de Haas: Horrible - avoid at all costs. Unfriendly, unprofessional and not helpful at all. Will never, never ever return to Europcar and this location was one of the main reasons.
stephen jessup: Car of road awaiting parts. 2 hours later phone call from eurocars. Will be with me in 90 mins. Thank you very much. Great service
bscruffy Sparling: Professional staff; clear communication both in writing and verbally. Car was well-serviced and performed flawlessly for the 700miles we put on it. Fortunately, the staff at pickup had noted a scraped hubcap, and I took photos of the car as well, so it wasn't billed to me. Recommend Europcar to anyone!
Fishing Adventures: Beware collection times on your email, I got charged £60 for a late collection 1:10pm despite the booking saying collection between 1pm and 2pm.
Damien Mcinerney: Just great
paul ingledew: Excellent service, very friendly staff and a good quality car, what more can you ask for.
christopher young: exceptionally good customer experience, staff were friendly and polite. The vehicle hired was very competitively priced, would highly recommend this branch
Jason Archuleta: Opening hours are wrong and online vehicle options do not reflect actual availability. Only hours before intended travel, I received an email saying the vehicle was unavailable, leaving me without a car. I called customer service, and the representative actually hung up on me. Appalling experience. Avoid this company.
Doreen Marsh: As a new customer I was attracted by the 10% discount but because I didn't make the reservation correctly on line and I paid up front I wasn't able to get the discount-despite the 5 phone calls I made to Europcar prior to booking! Customer services after the fact have been near useless.
Ian Storer: I hired a VW Crafter for four days for a house move. Both picking the vehicle up and returning were very easy. Couldn't have been happier with the van provided, it was almost brand new with only 1500 miles on the clock. Would definitely use the York depot again
Heather Rennison: Reliable, first class service at reasonable prices. The booking, pick-up and drop-off process is quick and simple, and the vehicles are always a pleasure to drive!
The Red Goat Gaming: helped me out on short notice, much better car than expected and friendly staff.
Paul Cummins: Great service from Brett and the team here. Very polite and accommodating
Catherine Anderson: Only negative was the office at train station was closed. Had to taxi to another location.
Jordan Daniels: Lovely team excellent service just what you'd want when caught out in a situationCollected a vehicle today and the team were amazing, unfortunately vehicle came up with a fault on my way home but the team were great and on the ball happy to arrange another car IMMEDIATELY no messing and apologies for the inconvenience couldn't fault the service received and the demo on the vehicles very polite and friendly
Khalid Grant: My train from London was arriving in York at 3:30pm which is after all the other car rental companies close. I booked a car with Europcar and requested an after hours pick up at 4pm (and was charged £60 for I might add!). The next day I received an email cancelling my booking saying that the car category was unavailable (even though it was available when I booked the day before) and that an after hours pick up was not possible. Very disappointing.I eventually ended up booked a night at a hotel and renting a car from Enterprise which is nearby.
Nash Long: Great service car we needed. Excellent. Kate and Ben were excellent. Friendly and professional at the same time. Thankyou so much. Will use again
Parzaan Dastur: Had a great experience with renting a car from Europcars. They gave me an upgrade. The car was clean and in great condition and the service was great as well!
Ian Gay: After multiple attempts ringing Europcar main switchboard to try and exchange a car (and being bounced from one department to another) I finally got to speak to a wonderful lady at York office who sorted our car problem out in a matter of minutes!! Sorry I can’t remember her name but she was 100 times more helpful and friendly than anyone else I had already spoken to! Thank you!
Anna Brathwaite: We had an awful experience. We were given a damaged and dirty car. We have now been told that we have to pay £450 in damages for a scratch on the passenger door. This was not us as the car was always parked in a garage. Looking at the reviews, I now see that this is common place with Eurocar. I would stay away for this company!
D H: Expensive

2. Enterprise Rent-A-Car - York City Centre - York

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· 41 reviews

Leeman Rd, York, YO26 4XH, United Kingdom

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Enterprise Rent-A-Car - York City Centre: what do users think?
Alexander Townsley: My first time using Enterprise and it was a fantastic experience overall. The initial service from Holly was nothing short of outstanding considering she doesn’t usually work at the York branch. The van was clean and ran superbly. On drop the lad who dealt with us was so polite and despite it being near closing time was in no rush to get us checked out. I will definitely be using again.
Alec Disley: Very happy with a recent rental experience with the team here. Jack and the team were extremely friendly, professional and bent over backwards to help us out when we were having some difficulties. Well priced. Jack is a great asset to the business.
Heidi Casper: We have used this location a few times now and plan to continue. Excellent service and location. Ben went over and beyond expectations. He was so personable and helpful.
Robert Crawford: Great car rental place in York, which is also pretty good value.My man Jack working here was very helpful to me and my wife renting a car for a day, even offering to drive us to the station at the end of our rental.Only thing I would change is that enterprise generally (not just this branch) seem to ask far more questions and require a lot more time from you at check in that other companies - which can be annoying when you just want to get the car and go.
Jared Smith: Really helpful staff, car was great and no problems.
Marek Ceglarski: Ok.
John Holroyd: This place was brilliant I have hired loads of cars and vans before but this was pain free , the person I think his name was Tom explained the cars controls and set the phone and android link up for me , I would recommend them if you want hassle free hire.
Annemarie Carradice: Cannot fault Enterprise at Leeman Road, York today, they could not do enough for us, excellent customer service!
Dave Manship: Couldn't do enough for you, excellent service 👏
Eloise Diener: We have now returned to Cape Town after our Christmas holiday in the UK and I am so impressed with the assistance and quality of vehicle we rented from this branch. Matt was very helpful and patient. Excellent service, thank you Matt.
Shayne Phillips: Wonderful people and service, still came and collected us even though I made the reservation through a 3rd party site and hadn't booked a pick up. Matt was an absolute legend.
Kay Kaewbenjarkarn: What a fab service thanks to oli and the team great job.
Elaine BJ: We turned up at Enterprise, York, late in the morning of Friday 14th Oct needing a vehicle to get us the 200 miles home after our daughter’s new VW campervan had involved in an accident (not her fault) with all her possessions and our holiday bags.After telling Lewis our unfortunate story, he not only arranged for the required car to be ready for us, he also informed us of the “not at fault” third party claim process available through Enterprise. With the great service from Lewis and the other staff at Enterprise it meant that by the afternoon we left with a very full rental and we were able to travel home.I can not praise the service we received from the Enterprise team in York highly enough.
Candy Hewlett: The staff here were great and very helpful. Matt gets honorable mention as he dropped us off at station when we returned car. Recommended.
owen thomas: Great service. They picked us up at the rail station (less then a mile away). All paperwork ready when we arrived. Great prices as well.
Zita: Brilliant service. Lovely Team at Leeman Rd York. They even drove me to my hotel after I dropped the car off. Absolutely would recommend them and will not hesitate to use them again. Thank you
Nigel Metcalfe: The whole process of hiring the car, pick up and drop off couldn’t have been easier. With great help from Olivia and Matt at the Leeman Road branch, our trip to Yorkshire couldn’t have been better. The collection and drop off at the station was a tremendous help and made everything so easy. Really well done Enterprise York for providing such a friendly and professional service to travellers like ourselves.
Michael Tolulope Oyebode: Good but a bit of a rip off. Watch out for hidden extras
Mitsuharu Hattori: Everything was smooth and reliable. Staffs are very friendly, helpful and do a great job.
Michelle Quinn: I can't praise the York Enterprise rental car team enough. They called and confirmed the reservation before, picked us up AND dropped us off at the train station. Made sure we had a car we comfortably fit in (with our luggage). Understood when we had to do a super speedy return as to not miss the train. Everyone was so nice and fast. The car was beyond expectations, and we had a great holiday. I would strongly recommend this business.
Gary Morgan: After being badly let down AGAIN by the rail network with yet another cancelled train, we headed over to Enterprise just a short walk from the train station. We arrived to find the shutters down because it was almost 12.30 and they closed at 12 o clock with it being a Saturday. Behind the desk was a young chap who gestured to us to walk to the side gate, he came out of his office and asked how he could help. We explained our dilemma about us now desperately needing a car to make the rest of our journey on time and he said that he would speak to his manager. His manager was even more helpful, between them they allowed us in, sorted us a car in double quick time due to us being in a rush and they sent us on our way. We can't thank them enough as we made our destination just in time and had a brilliant day, very much helped by their fantastic service. Thank you chaps, you were top bananas !

3. Enterprise Rent-A-Car - York East - York

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· 152 reviews

15 Foss Islands Rd, Layerthorpe, York YO31 7UL, United Kingdom

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Enterprise Rent-A-Car - York East: what do users think?
Vishal: Denton and Beau you 2 are just life savers. You helped me when no one else would. You finished late and came to pick me up in my hour of need. I can't thank you enough lads.
Shirley Cartwright: Prices higher than some local companies but service is good
John Kitchener: As good as usual, keep up the great work.
Cameron Walsh-Balshaw: Fantastic thanks
F: Best car rental in York. I had no issues with them and also friendly staff!
Gemma Hannath: The van hire was fine, unfortunately the after service has not been. We paid extra on the day of the hire for additional insurances (as advised by the branch) when our deposit was refunded they deducted extra money because they realised they had wrongly undercharged us- no mention of this to us/apology just took the money without our consent. Have called branch 3 times to ask for it to be refunded, each time was told it would be done…. 4 weeks later and still waiting. Now received an invoice saying we owe them, it is farcical how poor they have dealt with it. Would not use them again or recommend.
L Barton: The two most STUNNING gentlemen so knowledgeable professional exceptionally helpful thank you very much
Bernadette Mairead: Terrible service. They didn't have the van we reserved in stock so we kindly accepted the bigger van instead that we didn't need..this cost a bomb in petrol... and the tail lift was broken on collection (real pain when you're moving all your belongings cross country) which they pointed out to us but turns out they hadn't documented so we then had a claim opened for us because of the 'change' in condition of car. Will never use again and advise others not to.
Julie Roberts: Fantastic customer service and support. Will and Tom what a valuable pair to the company you are. Well done lads keep up the good work. I'd recommend you!!!!!
Gary Little: I messed up my reservation (put the wrong date in the online form). The guys at the desk in York sorted it out, no drama and no additional cost.
Gareth Kay: Dan was incredibly helpful both in sorting out a problem with our booking and with our return. He went above and beyond.
Hannah Frew: Brilliant service! Dan and Jack were very helpful and friendly!
TRIPL3DADDY.: Sorted me right out
Abi Willis: Rented a small van but had to be upgraded to a bigger one which we didn't want. The staff gave us discount because of this so what more can you ask really?
Masoud Ghorbani: Excellent customer service and very very helpful people Daniel took care of us and was very helpful to explain everything, it is not our first time to hire a car from Enterprise rent a car very satisfied with the service that they have provided us ,my recommendation is to definitely check them out and great deals 👍.
Barry Wood: Good friendly people sensible prices great range of vehicles
Anna: Dan and the team went above and beyond to help us arrange a car to return to Norwich. The team were under intense Monday morning pressure but still dealt with me professionally and with empathy. The regional manager was also key in the service we received.
B Hive: Excellent communication skills. Excellent service all round. Good to find what I needed without being 'sold ' extras. Will definitely use again. Thank you.
Febe Martin: We didn't visit this place on purpose we did had an accident with an enterprise rent a car customer who was leaving the place so we had to go in to exchange insurance, the two ladies on shift were very nice came to make sure me and my daugthers were ok while my husband deal with all the paper work. Hats off to you.. if I need to rent a car in future for sure i will use you x
Mark Norwood: Great service nothing was too much trouble
Rob Wood: Hired a big van. It did the job.Friendly and efficient service from the staff.Only downside is that it can be a little difficult to exit the property onto Foss Islands Road via the (single vehicle width) entrance/exit in and unfamiliar vehicle, especially at busier times of the day.

4. Hertz - York B&Q - Murton

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· 1 reviews

Hull Rd, York, YO10 3JA, United Kingdom

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Hertz - York B&Q: what do users think?
Mariano Pacheco: No había nadie. Sólo dos camionetas sin nadie que atendiera.
Paul Alston: Absolutely horrendous customer service. Booked a van which was cancelled an hour later by hertz without any contact, email stated that I'd cancelled the booking. Tried to rebook this vehicle was also cancelled without any contact. Rang to speak to an advisor who stated that a member of staff had cancelled my bookings as the vehicle was out of action but the full payments may still come out.I was told to try again a month later and the vehicle will be taken off the system until this time.A month later I book again once the vehicle showed availability. Just over half an hour before I'm scheduled to pick a sofa up, I received a cancellation email stating my booking has been cancelled again.Rang to speak to an advisor who once again states the vehicle is scheduled for repair and so no longer available.I'm not one for posting negative reviews but Hertz really do let themselves down on this massively.1. Why is this system showing the van as available2. Why am I not contacted prior to cancellation with a phone call to discuss alternatives.3. Should a replacement van not be issued.4. Is it acceptable to confirm cancellation just over 30 mins before pick up.Quite clearly I'd made plans to pick large items up and I've now had drop everything after messing people around and all at less than an hours notice.If this had happened once then fair enough I'd put that down as a one off, but three times is just extremely poor.
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5. Autohorn Car Rental - York

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· 5 reviews

Station Rd, York, YO24 1AY, United Kingdom

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Autohorn Car Rental: what do users think?
Angie Martins: Avoid this complaint and take note of the negative reviews
Miss Behave: An absolute disgrace. Having used the company previously, I thought it would be a go-to place for my holiday car hire but after today’s experience with Georgina who was completely inflexible, unapproachable and lacking in any customer service skills I will be giving this place a wide berth. On booking I was told that the minibus would be ready before 6pm for pick up. I made one wasted journey around 2pm and again on calling just after 4pm it was not going to be ready until 6pm. I then set off again before 6pm and called to say I would be a few minutes late as it was now peak traffic and the back and forth had me delaying all my other jobs I had to do before driving down to Dover with friends - writing this on my driving break- only to be told by Georgina that I would now incur a £60 surcharge for being late for collection! Poor service provided but quick to extort money unjustly from customers- repeat business lost as will not be using this place again.
Chris Wilson: Have recently used Autohorn / Europcar for some last minute cars. Claire and the team were fantastic, arranged delivery and collection. The cars were spotless and the handover and collection process is meticulous. Would definitely recommend.
David Sutcliffe: Not good at all charged for damage I didn't do . Got a £670 bill when I took the car back . Wouldn't ever use them again

6. British Car Hire - York

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11-22 Queen St, York, YO24 1AD, United Kingdom

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7. Arnold Clark Car & Van Rental, York - Nether Poppleton

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· 28 reviews

York Business Park, Unit 7 Great N Way, Nether Poppleton, York YO26 6RB, United Kingdom

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Arnold Clark Car & Van Rental, York: what do users think?
Ian Rollin: Hired a extra long wheel base transit.Service fantastic, good price, the van was perfect.Highly recommended!Thank you!!
Chris Redford: Friendly service and excellent value compared to other car rentals. Really like the option to be collected from the station.On edit - used Arnold Clark again just before Christmas, and equally pleased with them and the service they offer. They are definitely my go to place for car hire.
John Cooper (choffee): Good price and always friendly and helpful. Cars are always in great condition. Can do drop off to city centre if required.
Stephan Hoynatzky: Toller Mietwagen! Sehr guter Service mit Shuttle vom und zum Bahnhof. Freundliche Mitarbeiter!
Emy Crawford: Would like to congratulate the Rental Team at York branch. They continually provide a fantastic customer experience and would highly recommend them. Neil
Kim Charette: Friendly people and excellent service. Highly recommend.
Thomas Craigen: A superbly slick experience from start to finish. Extremely easy to book a Luton and Long Wheelbase Sprinter over the phone for our house move. Simple pick up and drop off process (even on Bank Holiday Monday when other places were closed). Vans were in great condition and were perfect for our needs. Will, Cameron and Peter were all friendly and helpful. We will definitely use again and would recommend.
Susan Bowles: Terrific experience. Great staff, rented a Kia which was fun to drive. Easy to get to from the train station, 10 minutes by taxi. Highly recommend.
James Clegg: Excellent customer service - friendly and helpful team, especially the Manager Sean. The vehicles are all spotlessly clean and well maintained. Would highly recommend.
Ian Earwicker: Very good service. Reliable and professional 👌
Ann Rushforth: Hired a van for four hours and Jasmine was great and efficient van was new and clean perfect and friendly staff . However the shuttle pick up offered both ways from York station with me waiting 45 mins for a pick up and 30 to be returned to the station did take the edge off . I would use the service again though . Douglas Rushforth.
mike king: We are a family ran business and required a rental vehicle urgently from the York branch, I got it within a couple of hours,it was a very good price, the car was spotlessly clean ,the staff was very courteous, and very professional will definitely use them going forward, highly recommend
Selena Whitehead: Chris and Cameron were both excellent. Car was great and will definitely be using them again. Highly recommended!
violet neesam: Job no RA8388967SG71 PXM Lovely clean new van excellent customer service
Jin Yan Lionel Lau: Simple and hassle-free process in getting a car rented !
Chris jd Thompson: Needed a car last minute phoned these guys and from tha beginning everything was positive, friendly and helpful beyond expectations... picked me up and delivered me to thier York branch took care of all paperwork, but most of all helped me in my hour of need. Will recommend Arnold Clark in a heartbeat... thank you so much
Chris Radford: Very helpful service. Flexible terms. Friendly staff. Great car. Beautifully presented. They made it so easy. So much better than airport car hire. Will use again.
Gary Smith: Great to deal with. Professional and polite and very clean vehicle.
Slingers: Really happy with the service and car check, definitely value for money, although disappointed car wasn't cleaned! 😔 Would recommend using though!
Eliza Joy Hibionada: The staff was absolutely lovely and the car we had was fantastic. I highly recommend!
Paul Buckley: Great service at reasonable prices.I would gladly recommend them to friends and family.

8. B V R Vehicle Rentals - York

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3-7 Layerthorpe, Heworth, York YO31 7UZ, United Kingdom

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9. Dollar Car Rental - Osbaldwick

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· 1 reviews

Unit 2 Bentley Park, York, YO10 3JA, United Kingdom

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10. B V R Vehicle Rentals - York

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75 Leeman Rd, York, YO26 4XH, United Kingdom

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11. America Car Rental - Rawcliffe

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· 6 reviews

66 Manor Park Rd, Rawcliffe, York YO30 5UL, United Kingdom

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12. AUTOHORN LIMITED PLATFORM 1 - York

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· 1 reviews

Station Rd, York, YO1 6FZ, United Kingdom

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13. 1st Car Leasing - York

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· 4 reviews

The Engine Works Fermetol Trading Estate, Leeman Rd, York YO26 4XD, United Kingdom

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14. Yello Car & Van Hire Ltd - York

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· 1 reviews

Foss Islands Rd, Layerthorpe, York, YO31 7UL, United Kingdom

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15. Minster Self Drive - Stockton-on-the-Forest

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· 121 reviews

Unit 1A, Malton Road Industrial Estate, York, YO32 9TN, United Kingdom

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16. Autohorn Fleet Services Ltd - York

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· 78 reviews

The Engine Works, Leeman Road, York YO26 4XD, United Kingdom

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17. Clear Car Leasing - York

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· 9 reviews

Clear Car Leasing, The Engine Works Fermetol Trading Estate, Leeman Rd, York, YO26 4XD, United Kingdom

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18. York Car Rentals - Heworth Without

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New Ln, Huntington, York YO32 9TA, United Kingdom

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19. Flexed - York

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· 9 reviews

The Engine Works Fermetol Trading Estate, Leeman Rd, York, YO26 4XD, United Kingdom

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20. Practical Car & Van Rental York - Dunnington

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· 10 reviews

Hull Rd, York, YO19 5LP, United Kingdom

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